When we think of airplane food, a five star meal does not exactly come to mind at first. However, we do think of something substantial enough to hold us over until we got to our next destination. Picture this: You are on a flight, hungry, waiting for your meal. You see all the passengers getting a nice breakfast and wait impatiently for your turn. Until you realize all you are given is a single banana because you ordered a gluten-free meal.
It happened to Martin Pavelka who got the lonely banana on an All Nippon Airways flight from Tokyo to Sydney, which was the second part of his £1,200 trip to Australia.
The banana was served to him with a packet containing a knife, fork and salt.
As he said, “All other passengers were served a full breakfast meal consisting of eggs, sausage, mushrooms, bread, and yogurt,” he told the Evening Standard. “This was a nine-hour flight. Although definitely gluten-free, the banana did not keep me full for very long.” He added: “I think the stewardess realized something wasn’t right too.”
This was the answer of the airline: “ANA takes great pride in providing an exemplary customer experience for all passengers, and for this one passenger we did not meet his expectations. We have apologized to him personally and as a result of his experience we are reviewing our policy on gluten free options and how they are served.”
Next time, he is going to bring some extra food from home just in case!